Comparison
Zapier vs Make
A structured comparison using the same recorded product data behind our recommendations. Neither product can pay for a better position here.
| Attribute | ZapierZapier | MakeMake (Celonis) |
|---|---|---|
| Category | Automation | Automation |
| Overall score | 85/100 | 89/100 |
| Entry pricing | From $20/mo | From $9/mo |
| Pricing notes | Priced by tasks per month. Review your task volume before committing to an annual plan. | Priced by operations per month rather than per user. Cost scales with volume, not headcount. |
| Free plan | Yes | Yes |
| Difficulty | Beginner | Intermediate |
| Best for | Non-technical teams automating simple, low-volume workflows. | Businesses with repeatable processes across several systems. |
| Main uses | Automation, Administration, Email, CRM, Sales | Automation, Administration, Sales, Customer Service, Email, CRM |
| Key features | 8,000+ app connectors, Multi-step Zaps, Tables and interfaces, AI step builder | Visual scenario builder, Error handling, Scheduling, Webhooks, 1,000+ connectors |
| Integrations | Almost all mainstream SaaS | Google Workspace, Microsoft 365, HubSpot, Xero, Stripe, Slack, OpenAI |
| API available | Yes | Yes |
| Strengths | Very easy to start, Largest app catalogue | Excellent value at volume, Handles complex branching, Not priced per seat |
| Limitations | Expensive at higher volume, Less control over complex logic | Steeper than Zapier to learn, Operation counting needs monitoring |
| Last verified | 2026-08-20 | 2026-08-20 |