Intercom
Customer Service
Customer messaging with an AI agent that resolves common enquiries.
From $29/mo
Intermediate
Last verified 2026-08-20View profile
Customer Service
Tidio
by Tidio
80/100Visit Tidio
Tidio provides live chat with an AI agent at a small-business price point. It is a sensible first step for salons, clinics, trades and small retailers that lose enquiries after hours.
From $29/mo
Beginner
Free plan
Free trial
Who it suits
Small service businesses missing enquiries outside working hours.
Strengths
- Affordable
- Quick to set up
- Good for after-hours capture
Limitations
- Less depth than enterprise platforms
- Reporting is basic
Features
AI agent
Live chat
Website widget
Canned replies
Mobile inbox
Typical uses
Customer Service · Sales · Administration
Integrations
Shopify · WordPress · Wix · Zapier · Make
Pricing
Plans separate live chat seats from AI conversation volume. Confirm both before purchase.
Entry plan: From $29/mo · Professional seat: about $59/user/month
Always confirm current pricing with the vendor before purchasing.
Privacy and data
EU-based provider; check data processing terms for your jurisdiction.