Industry guide

AI for Retail

Most retail businesses get the majority of their AI benefit from three areas: handling enquiries faster, producing marketing content consistently, and removing repetitive admin. The products below are recorded as a good fit for this sector.

ChatGPT

General AI Assistants

93/100

The broadest general assistant for writing, analysis and day-to-day business questions.

From $20/mo
Beginner
Free plan
Last verified 2026-08-20View profile

Canva

Design

90/100

Practical design for teams without a designer, now with generative tools built in.

From $15/mo
Beginner
Free plan
Last verified 2026-08-20View profile

Gemini

General AI Assistants

87/100

Best fit for businesses already running on Google Workspace.

From $20/mo
Beginner
Free plan
Last verified 2026-08-20View profile

Zapier

Automation

85/100

The simplest way to connect apps when you want automation without complexity.

From $20/mo
Beginner
Free plan
Last verified 2026-08-20View profile

Intercom

Customer Service

84/100

Customer messaging with an AI agent that resolves common enquiries.

From $29/mo
Intermediate
Last verified 2026-08-20View profile

Adobe Express

Design

82/100

Brand-safe quick design with Adobe's generative imagery.

From $10/mo
Beginner
Free plan
Last verified 2026-08-20View profile

Tidio

Customer Service

80/100

Affordable AI chat and enquiry handling for small businesses.

From $29/mo
Beginner
Free plan
Last verified 2026-08-20View profile

Zendesk AI

Customer Service

80/100

Established service desk with AI triage for larger support teams.

From $55/mo
Intermediate
Last verified 2026-08-20View profile

Buffer

Marketing

79/100

Simple social scheduling with AI assistance at a low price.

From $6/mo
Beginner
Free plan
Last verified 2026-08-20View profile

A sensible starting stack

  1. 1. One general assistant for writing, summarising and day-to-day questions.
  2. 2. One tool for whichever customer-facing task costs you the most hours.
  3. 3. Automation only once the first two are used consistently.